GetHuman in the News

New York Times

What to Do When Weather Upends Your Vacation by Stephanie Rosenbloom - Jan 5, 2016

Boston Herald

Apps that offer a human touch of customer service by Rick Shaffer - Nov 08, 2015

Huffington Post

Ten Apps that Can Make Your Life Easier by Kyle McCarthy - Feb 09, 2015

Mental Floss

11 Innovative Online Shopping Hacks by Mental Floss - Dec 24, 2014

Inside Edition

How To Avoid Customer Service Nightmares by Lisa Guerrero - Nov 24, 2014


6 Reasons You Need A Travel Agent by Irene S. Levine - Sep 30, 2014


The Best Services That Ease Your Customer Service Experience by Patrick Allan - May 12, 2014

Signal Magazine

Bypass Phone Maze for Faster Customer Service by Rachel Lilly - Apr 29, 2014


How to Contact Executive Customer Service and Get Your Problem Solved by Alan Henry - Apr 16, 2014

Bloomberg TV

The Company Looking to End Customer Service Pain by Pimm Fox - Jan 15, 2014

Global News

Smart Cookies: Holiday Spending Hangover Cures by Andrea Baxter - Dec 29, 2013

Huffington Post

8 Things You Could Be Doing Better Today by Huffington Post - Dec 21, 2013

NBC News

Consumers: don't get mad, get what you want by Ben Popken - Dec 10, 2013

Toronto Star

How to bypass phone menu and get a human by Ellen Roseman - Oct 30, 2013

Automated Customer Service Messages Got Ya Down? It's Time to GetHuman by Lou Carlozo - Sep 23, 2013

Denver Post

Customer service: I just want to speak to somebody! by Dave Burdick - Sep 16, 2013

How to Escape Voicemail Hell? We Ask the Human Behind by Lou Carloza - Sep 09, 2013

The Katherine Albrecht Show

The Katherine Albrecht Show by Katherine Albrecht - Sep 09, 2013

Voice recognition will always be stupid by David R. Wheeler - Aug 20, 2013

Los Angeles Times

Contacting a company that doesn't want to be contacted by David Lazarus - Aug 05, 2013

Bottom Line Personal

Calling Customer Service? Tips to Get Heard by Karen Larson - Jul 15, 2013

Cut Call Times by Using Social Media to Make Complaints by The Savings Experiment - Apr 29, 2013

CRM News

We'll Call You: Putting an End to On-Hold Misery by Vivian Wagner - Jan 28, 2013

How To Get a Human On the Line - Nov 12, 2012

The New York Times

Three Travel Tips to Navigate the Storm by Stephanie Rosenbloom - Oct 30, 2012

The Consumerist

Banned From Boost Mobile's Facebook Page For Telling Other Customers How To Get Actual Help by Laura Northrup


The F-bomb: A fine way to skip the AppleCare line? by Chris Matyszczyk - Oct 21, 2012

The New York Times

How the Tough Get Going: Silicon Valley Travel Tips by Stephanie Rosenbloom - Jul 12, 2012


Bypass Phone Menu Hell by John Miley - Jul 01, 2012


Use These Customer Service Shortcuts to Stop Wasting Time Waiting for Help by Adam Dachis - Apr 06, 2012

Chicago Tribune

Get Your Complaint Heard by Gregory Karp - Mar 03, 2012

How-To Wiki: Bypass Phone Bots by Amy Zimmerman - Feb 22, 2012


Website offers secret shortcuts to customer service by Scott Swan - Feb 22, 2012


10 Things Customer-Service Reps Won't Tell You by Jen Wieczner - Jan 18, 2012


Use this link, never wait on hold again by Matt Granite - Jan 17, 2012


Customer (Dis)Service by Mia Sheldon - Jan 05, 2012

Wall Street Journal

Fighting Back and Winning by Karen Blumenthal - Dec 03, 2011

Wired Magazine

How to Get Big Companies to Listen to Your Complaint by Christopher Null - Nov 29, 2011

CBS MoneyWatch

Customer Service Tricks: How to Escape Voicemail by Farnoosh Torabi - Aug 30, 2011

The 50 Best Websites of 2011 by Harry McCracken - Aug 16, 2011

Consumer Reports

How to rattle a company's cage by Consumer Reports - Jul 17, 2011


Top 10 Real World Easter Eggs and Cheat Codes by Adam Dachis - Jul 09, 2011


Beating the Customer Service Robots by Kelli B. Grant - Jun 23, 2011

Baltimore Sun

How to find a real, live person for real customer service by Eileen Ambrose - Jun 20, 2011

MSN Money

How to complain and win by Liz Weston - Jun 17, 2011

Customer Service Hell by John Tuttle - Jun 07, 2011

Fox News Tampa

Get around automated phone systems by Lloyd Sowers - May 25, 2011

Boston Globe

Man vs. machine by Kathleen Pierce - Apr 10, 2011

Wall Street Journal

Get Through to a Human by Rachel Louise Ensign - Feb 27, 2011

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