GetHuman News

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11 Innovative Online Shopping Hacks - Dec 24, 2014
Huffington Post
8 Things You Could Be Doing Better Today - Dec 21, 2013
The Katherine Albrecht Show
The Katherine Albrecht Show - Sep 9, 2013
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Popular Blog Posts
Is Cyber Monday Good For Customer Service?

It's that special time of year again where people gather with friends and family, enjoy a reunion, spend time with their family and loved ones...and then run...

Written by Adam 9 months ago
Solving Your Customer Service Related Issues

Do you have Customer Service problems? The answer is more than likely “yes”.

Written by Adam 9 months ago
Why we require you to sign in

By now you have probably noticed a lot of the new changes to the site but while most of the changes are cosmetic...

Written by Adam a year ago
We have a cool new look!

We just updated the site and added some cool new functionality. Take a look!

Written by Adam a year ago
Best Guide For Customer Service

Are you a company that's just wondering what customers are thinking? Think you know all there is to...

Written by Adam 2 years ago
Re: Guest Blog Posts

Hi everyone,I just wanted to give a quick update about guest blog posts. We receive a lot of guest ...

Written by Adam 3 years ago
GetHuman on Bloomberg TV

Hi everyone,We'll be on Bloomberg TV tomorrow afternoon/early evening, talking about GetHuman and ge...

Written by Adam 3 years ago
Happy New Year!

We have a lot to be grateful for here at GetHuman, but number one on our list is YOU our users. Whe...

Written by Adam 3 years ago
Target: Massive Data Breach

Oh buy, this isn't good. Target announced today that hackers have compromised their data systems an...

Written by Adam 3 years ago
Share With Us!

It's the holidays and for the most part, customer interactions with companies are at an annual high....

Written by Adam 3 years ago
Amazon.com: Everyone Please Stop Freaking Out

Can everyone just settle down please? It was just a mini helicopter pretending to deliver a 10lb bo...

Written by Adam 3 years ago
Customer Service 103

We've been relatively quiet on the blog recently as we're working tirelessly trying to help our user...

Written by Adam 3 years ago
Marriott: I Think This Is Good Service?

A recent call to Marriott customer service was both eye opening and thought provoking. The service ...

Written by Adam 3 years ago
Lululemon: It's A Good Thing People Like Their Clothes

Everywhere you look right now, there's someone wearing Lululemon. When you walk down the street, ch...

Written by Adam 3 years ago
Netflix: This Is How We Do It

A lot is being made of the customer service representative Capt. Mike who's story was recently poste...

Written by Adam 3 years ago
Apple: Can A Company Care Too Much?

For those of you that don't follow Martha Stewart (how could you NOT? Oh what recipes...hahaha), ov...

Written by Adam 3 years ago
Verizon Wireless: Well Done...Well Done

For those of you that aren't aware, today is the day that Apple launched the newest versions of the ...

Written by Adam 3 years ago
Bed Bath & Beyond: The Difference Of $15

It's been a little while since I've shared a personal customer service experience and I had a great ...

Written by Adam 3 years ago
Guest Post: Taking Advantage Of Hidden Credit Card Perks

Despite what you might have heard, credit card companies aren't 100 percent evil. Sure they love tak...

Written by Adam 3 years ago
Large Big Box Firm OR Small Local Company - Who You Got?

Written by Adam 3 years ago
Boost Mobile: Am I Talking In Circles?...In Circles?...In Circles?

Before we begin, let's make something clear, social media is not a substitute for a phone number tha...

Written by Adam 3 years ago
AT&T: Best In Customer Support...But Does It Matter?

Interesting times in the customer service space when it comes to wireless cellphone providers. AT&T...

Written by Adam 3 years ago
Customer Service 102

One of our very astute readers of the blog sent us a feedback after the last post about Time Warner ...

Written by Adam 3 years ago
Time Warner: Goods News/Bad News

Written by Adam 3 years ago
How To Get Customer Service 101

I was talking to one of my friends the other day that was trying to get in touch with the customer s...

Written by Adam 3 years ago