GetHuman in the News

This is not a complete list by any means. We have received a lot of press since the website came online in 2006. In fact we've left some of those early articles at the bottom as a reminder to ourselves. Here is a random sample of some articles from the past few years, followed by 3 early ones. The ones in between have been archived, in our hearts and on our servers.

A handful of recent articles

Tips on Navigating Customer Service Lines That Have Little Opportunity for Human Interaction
December 24, 2022
Inside Edition


It’s Not Just You: Businesses Are Making Their Phone Numbers Hard to Find
December 7, 2022
The Wall Street Journal


Use this site to find any customer service number and how long the wait is
November 21, 2022
KimKomando.com


Use these services to get quicker customer service calls
September 10, 2022
Fast Company


How to Reach a Human Being In Customer Service
May 9, 2022
Newsweek


Secret Ways to Reach an Actual Person in Customer Service
January 18, 2022
LifeHacker


How to save time, quit swearing and set up those new tech devices
December 26, 2017
USA Today


A few articles from our early days

In case you were wondering how far back coverage goes.

Your Call Should Be Important to Us, but It's Not
February 26, 2006
The New York Times


Don't Be A Phone Hostage
March 17, 2006
CBS News


GetHuman, Microsoft and Nuance Aim to Improve Phone-Based Customer Service
August 8, 2006
Microsoft


Be sure to check out our history to learn more about what some of these older articles are talking about.